August 20, 2020

To Our Policyholders,

We hope you are doing well!

On our end, we have taken a slow approach to re-opening our office with many of our team still working remote. At this time, the office remains closed to visitors and we continue to be guided by public health authorities.

The health and safety or our employees, customers and broker partners remain our priority.

Our claims team remains fully operational and will continue to use technology to limit our in-person visits though, for emergency situations and urgent in-person assistance, protective equipment has been made available to be used.

Should you have an accident or claim to report, please contact your broker. Policyholders can also report a weekend or after-hours Claims Emergency that requires immediate attention by calling our toll-free line at 1 (800) 265-5206 and selecting option 1.

If you have any specific questions or concerns regarding your policy, please contact your insurance broker for the trusted advice you have always relied on.

On behalf of the team at Kent & Essex Mutual, thank you for your continued support.

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