“….Everything went smoothly, quickly, and professionally.”
I experienced an unfortunate incident with my vehicle last Monday morning. My insurance broker called Kent & Essex immediately and within an hour I was contacted in order to facilitate repairs and get details of the incident. My vehicle was brought to a collision repair company and a loaner was arranged on the spot by the owner. One week later I have just picked up my vehicle, and found it to be as good as new. It looks fantastic, and they even cleaned it.
From the first contact with my broker, to the pick up of my vehicle everything went smoothly, quickly, and professionally. My thanks to all those involved. I’m glad that I made the switch to Kent & Essex from my former insurance company where this same process was much more impersonal and slow. In the past I have had to fight with adjusters to get the proper repairs done, and waited three weeks to pick up my vehicle. Thank you all.
– Dan I
“Kent & Essex responded above and beyond any expectation”
With no prior experience in issuing a house claim, I was a little unsure of how the whole process would unfold. We can say that we were more than pleased with the help and assistance that Kent & Essex provided to our family during our difficult time.
Kent & Essex responded above and beyond any expectation. We are truly pleased with the outcome, turning a difficult scenario into one where we felt cared and provided for.
Thank you for your assistance with our claim.
– Paul & Cassandra G
“Everything was handled in a fast, efficient manner…”
I would like to express my sincere thanks for the handling of our recent claim. Everything was handled in a fast, efficient manner with the required professionalism throughout the job. It started with the promptness after the call to the broker’s offices.
I believe that it was just hours after the initial call that yourself and the restoration company were on site assessing the situation. From there things continued at the same pace, each phase of the job being completed as thoroughly and with the least disruption as possible. All of the workers were thoughtful and courteous as possible. They seemed to be going out of their way in order that we were not inconvenienced any more than absolutely necessary. There was a lot of extra consideration given when doing various jobs. Both my elderly mother and myself suffer from limited disabilities and the thoughtfulness was great. It made everything so much easier. The workmanship itself was nothing short of superb.
– Peggy S